Question 1

What should I do to prepare for my appointment?

Accepted Answer

Arrive with clean skin. Avoid trying new skincare products right before your appointment.

Question 2

What should I wear to my appointment?

Accepted Answer

Wear a top that can be easily removed without going over your head, such as a button-down or zip-up. This helps preserve your makeup once your application is complete.

Brides are encouraged to wear white to trials and the day of to help keep makeup balanced.

Question 3

What products do you use?

Accepted Answer

Professional products are selected based on your skin type, tone and the needs of the service.

Question 4

How long will my makeup last?

Accepted Answer

Makeup is designed for long wear using professional products and techniques. Longevity may vary depending on environment and activity.

Question 5

Do I need a trial?

Accepted Answer

Makeup trials are recommended for bridal clients and optional for other services. They allow time to refine your look and ensure everything aligns with your preferences.

Question 6

Where do trials take place?

Accepted Answer

Makeup trials are held in studio.

Question 7

Do you offer makeup lessons?

Accepted Answer

Yes. Lessons are available as one-on-one sessions or small group workshops and are tailored to your goals and experience level.

Question 8

Do you travel for appointments?

Accepted Answer

Yes. A travel fee is included within a 40-minute drive Ripon. Locations beyond that range are subject to  mileage fee.

Question 9

How is travel calculated?

Accepted Answer

Mileage is calculated round trip from Ripon, WI, using the agreed rate and included in your final proposal.

Question 10

How long does makeup take?

Accepted Answer

Most services take approximately 45 to 60 minutes per person, and up to 90 minutes depending on the service and level of detail.

Question 11

How many people can you accommodate?

Accepted Answer

A single artist can typically accommodate up to six services within a standard timeline. Larger groups may require an additional artist.

Question 12

Do you offer early morning services?

Accepted Answer

Yes. Early start times before 7 a.m. are available and may include an additional fee.

Question 13

Can you stay for touch-ups for a second look?

Accepted Answer

Yes. On-site touch-ups and second looks are available at an hourly rate, with a minimum booking time.

Question 14

When is the final balance due?

Accepted Answer

For bridal and event bookings, the remaining balance is due 7 days prior to your event date. Payments are not collected on the day of the event.

Commercial bookings are invoiced and due within 30 days (net 30) unless otherwise agreed upon.

Question 15

What is your cancellation policy?

Accepted Answer

Cancellations made more than 30 days prior to the event will receive a refund of 50 percent of the deposit fee.

Cancellations made within 30 days of the event will forfeit the entire deposit.

Cancellations made within 14 days of the event will require full payment, as the date cannot be rebooked.

Commercial cancellations are handled based on the scope and timing of the booking and will be outlined in the agreement.

Question 16

How do I book your services?

Accepted Answer

Submit an inquiry through the contact form. You will receive availability, service details, and next steps. Your date is secured once the contract is signed and your deposit is received.

Question 17

Is a deposit  required to book?

Accepted Answer

Yes. A 25 percent deposit is required to secure your date. Your booking is not confirmed until the retainer has been received.

Question 18

How are the payments handled for bridal parties?

Accepted Answer

For bridal bookings, all services must be paid for by a single source. Payment is collected from the booking party, and individual members of the bridal party can reimburse them separately.

Frequently Asked Questions

Atelier Makeup Collective

Everything you need to know about what to expect

Frequently asked questions

What should I do to prepare for my appointment?

What should I wear to my appointment?

What products do you use?

How long will my makeup last?

Do I need a trial?

Where do trials take place?

Do you offer makeup lessons?

Do you travel for appointments?

How is travel calculated?

How long does makeup take?

How many people can you accommodate?

Do you offer early morning services?

Can you stay for touch-ups for a second look?

When is the final balance due?

What is your cancellation policy?

How do I book your services?

Is a deposit required to book?

How are the payments handled for bridal parties?

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